Thank you for all of your help with my accommodations in Vancouver. You made it easy!
I just want to thank you for your excellent service and friendly associates. We enjoyed very much staying at the condo. We had a wonderful time in Vancouver and we owe that to you. ….. I thank you again.
Just a short note to thank you and your company very much for the extremely nice accommodations …. It could not have been nicer (and) it was within walking distance of basically everything. We will definitely pass the word onto people in Ontario. Thank you once again for making our vacation one to remember.
—Claire & Terry Pym
(Our clients) remarked several times how much they appreciated the suite, citing its location, amenities and decor. They were thoroughly impressed with Vancouver, particularly since Stanley Park was within easy walking distance (to the suite).
—Shelley Schindell, Intrawest Corporation
Greetings from Berlin. Your apartment in Gastown was wonderful. Thank you for all. We will come back soon.
—Michael and Dieter Schumann
Thanks so much for everything. The place was great and we love Vancouver. All the best and I’ll certainly pass your name along.
—Jim Hershmann & Jeff Johnson
An email sent to the editor of Best Places in Vancouver and a copy to Margaret Olney of Downtown Accommodations (A division of Downtown Suites):
The manager (Margaret Olney) of this excellent service answered all of my questions as to location, availability of grocery stores, etc, in great detail before we booked with her. She was on hand when we arrived late (train was late), and through the week whenever we needed her. … Our apartment was spotlessly clean and provided more than the necessities… many small touches added to our comfort, in a location to die for.
—Ann and David Gibson
Margaret, I just wanted to take a minute to express my appreciation to you and your staff for bringing this suite into good order. The service level is nothing short of amazing – frankly the best of any company in any industry I have ever come across. Remarkable. – Michael
We would recommend Downtown Accommodations for management of your property. Margaret has been taking care of our apartment since August of 1999.
1) Downtown Accommodations has been quite communicative over the time we’ve known them. They send us monthly statements, and inform us of any event that comes to their attention. They have always responded to emails, and phone calls promptly, and are in general very professional. Over the years they have replaced many items in our suite to update it, and each time have notified us that the item needed replacing, they have sought good values, and have always seemed to have our interest at heart.
2) The firm has never missed a payment.
3) and 4) Our unit has been rented approximately 90% of the time over the past 11 years, and that’s 100% due to Margaret’s hard work and effort in renting our unit. We have never been able to reserve our unit, and have never stayed there since we bought it, because it has been so booked. Both my wife and I feel that we would rather have it rented for a month than empty for 3 weeks or more so we could stay in it. As a matter of fact, we will be staying in it in 2 weeks, for the first time in 11 years…We have never had it vacant, even for a weekend during the summer. What little vacancy we have had has been in Winter.
–Jason Greenwood, USA
~ T.B., Kelowna BC